We are unable to auto migrate users and sites to the new panel. The incompatible data structure makes it a manual process. We also want to note we are jumping a huge PHP minimum version that will break any site not updated and would result in a broken site that might not be able to be repaired if we did a forced file transfer. You should update your site and plugins before moving it to make sure that does not happen. We are a small team and are unable to manually do each migration. We hope you do signup and use the new panel but totally understand if you chose to switch providers. We are committed to uptime and performance at a low cost for our customers.