We work hard to make our services work as smooth as they can with 99.99% uptime. But with scale sometimes things break, for example our cloud panel handles more than 35 million requests per month. So we want to make everything clear, on how we handle any downtime events.

All payments to LAMM Creative Solutions (NodeHost) are nonrefundable. This includes any charges regardless of usage. All overcharges or billing disputes must be reported within 30 days of the time the dispute occurred.

We want to share how we will respond in a breach, not only is GDPR strict about the rules around a disclosure but the timeframe is 72 hours until reporting and making public. We don't want to wait that long and to you we want to share our plan for a 24 hour public update.