We have noticed a surge in the number of sites, particularly abandoned ones, that have become infected with malicious software in the past. As a precautionary measure, we are conducting network and file scans to identify and remove any infections.

Due to the high volume of mail we receive, we have implemented a rate limit policy. Please be advised that using your account for sending spam will result in termination.

We want to emphasize the importance of feeling safe when contacting us about stolen work hosted on our platform. We understand the frustration and concerns that come with discovering your content being used without permission, and we want to assure you that we take these matters seriously.

In this digital age, we understand the challenges of dealing with spam and unwanted emails. While we strive to provide a secure and efficient mail system, we cannot completely eliminate all spam.

Starting on August 1, 2020, we will be required by law to apply applicable taxes to all Canadian accounts. The amount of tax that is charged and the rate at which it will be applied will depend on the billing location associated with the account.

Our bandwidth is measured based on outgoing data only, which means that uploading images and media to your site does not count towards your usage. Additionally, any usage of SFTP and email services is not monitored for bandwidth usage. We only track outgoing HTTP/HTTPS connections for bandwidth usage purposes.

We take privacy very seriously and only store the absolute minimum amount of information necessary.

Our company conducts basic analytics to enhance the user experience. Rest assured, we provide clear and simple methods to opt out of these analytics at any time. It is important to note that we self-host all data, ensuring that it is not shared with any third party. We prioritize user permission before sharing any data with external parties.

NodeHost services may not be used for illegal purposes, or in support of illegal activities. NodeHost reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.

By creating an account you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. Breaking of our TOS rules or misconduct will result in deletion of any accounts and services. If you do not agree with any of these terms you can delete your account or not use our services. The materials contained in this web site are protected by applicable copyright and trade mark law.

We work hard to make our services work as smooth as they can with 99.99% uptime. But with scale sometimes things break, for example our cloud panel handles more than 35 million requests per month. So we want to make everything clear, on how we handle any downtime events.

All payments to LAMM Creative Solutions (NodeHost) are nonrefundable. This includes any charges regardless of usage. All overcharges or billing disputes must be reported within 30 days of the time the dispute occurred.

We want to share how we will respond in a breach, not only is GDPR strict about the rules around a disclosure but the timeframe is 72 hours until reporting and making public. We don't want to wait that long and to you we want to share our plan for a 24 hour public update.